Privacy Policy

1. Introduction

Brkcore, LLC ("Brkcore," "we," "us," or "our") operates the platform located at https://brkcore.com (the "Service"). This Privacy Policy describes how we collect, use, store, and share information about you when you use the Service. By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Personal Data

We collect the following personal information when you register for or use the Service:

• Name — to identify your account and personalize your experience.
• Email address — for authentication, billing communications, support correspondence, Service-related notifications, and occasional product updates or promotional messages. You may opt out of marketing emails at any time via the unsubscribe link included in each message.
• Payment information — to process your subscription or purchases. We do not store raw payment card data on our servers; all payment transactions are handled by our third-party payment processor(s).
• Generation data — information about your compositions, including input source type (library break or user-uploaded), generation parameters, and output audio files, to provide and improve the core generation functionality.

2.2 Non-Personal Data

We use web cookies and similar technologies to collect non-personal information such as your browser type, device information, IP address, and usage patterns. This data helps us analyze performance, diagnose issues, and improve the Service experience.

3. How We Use Your Information

We use the information collected for the following purposes:

• Generation processing — to process your audio inputs, execute composition requests, and deliver output files.
• Account management — to create and maintain your account, authenticate sessions, and manage subscription status.
• Billing — to process payments, issue invoices, and handle refund requests.
• Customer support — to respond to your inquiries, troubleshoot issues, and communicate important Service updates.
• Marketing and promotional communications — to send occasional product updates, feature announcements, or promotional offers where permitted by applicable law. You may opt out at any time by clicking the unsubscribe link in any such email. Opting out of marketing emails does not affect transactional or account-related communications.
• Analytics and improvement — to understand how users interact with the Service, identify performance bottlenecks, and make product improvements. Analytics data is used in aggregate or anonymized form wherever possible.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

• Payment processors — to complete billing transactions. These providers process payment data under their own security and privacy standards and are contractually restricted from using your data for any other purpose.
• Email service providers — to deliver transactional and support emails on our behalf (e.g., account confirmations, billing receipts, policy update notices).
• Infrastructure and analytics providers — to host the Service, store data, and collect performance metrics. All such providers are bound by confidentiality obligations and may not use your data independently.
• Legal requirements — if required by applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Brkcore, its users, or the public.

A current list of third-party subprocessors is available upon request by contacting [email protected].

5. Cookies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and collect aggregate usage analytics. You may configure your browser to refuse cookies; however, doing so may affect the functionality of certain parts of the Service.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Generation inputs and outputs are stored to support access to your past compositions and for troubleshooting. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will delete your data within a reasonable period, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or restrict certain processing of your data;
• Request portability of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Minors and Children’s Privacy

The Service is intended solely for users who are 18 years of age or older, consistent with the eligibility requirements in our Terms of Service. We do not knowingly collect personal information from any person under the age of 18. If you are under 18, you are not permitted to use the Service or submit any personal information to us.

In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we take additional care not to collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected] and we will promptly delete that information.

9. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email. Your continued use of the Service after an update constitutes acceptance of the revised policy.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected]